The Material Handling Blog

As an officer in the U.S. Air Force, I was responsible for the phase inspection of our bomber aircraft. The team took the aircraft down for inspection, repairs, and preventative maintenance of safety-of-flight and mission-critical items. Our maintenance group commander, a colonel, constantly challenged our quality assurance (QA) pass rates on phase inspections. The goal was 96 percent, and on average, the unit hit that mark.